Privacy Policy

"Us/We/Our" refers to Microchipped

"You/User" refers to the User of the site

"Website" refers to https://www.microchipped.ae

Privacy Policy & Data Protection

The Use of Your personal information:

Microchipped collects, stores and processes all information You submit or that You have provided to Us via Our website www.microchipped.ae. Our website requests that the user for registration purposes enters personal and pet information such as name, address, names, telephone number, e-mail, or any other required data for Your registration to be successful and so that Your business relationship with microchipped can be achieved.

Microchipped shall not collect personal information about you when accessing the website unless you choose specifically and willingly to provide such information to us. If you do that, we shall use such details only to process your application for obtaining information or services, and to send notifications, announcements, and information. By using this website, you approve and accept these terms and conditions for privacy.

The ("data"), You enter is explicitly on a voluntary basis and with Your knowledge.

Microchipped uses this information to communicate with You about Our services and with the main focus on being able to reunite Your lost or stolen pet with You. We may also use this data for the purposes of marketing research and to improve the offered services. In addition to this, Your data entries are stored and used for keeping the data set for Your account You opened with www.microchipped.ae up to date. If You decide not to submit certain data You may not have the opportunity to use specific services offered by Us. None of Your data is given to any third party, unless on the basis of a legal obligation, in case of Your explicit approval.

Collection And Use Of Your Personal Details:

We only record and use Your personal details in compliance with statutory data protection regulations in the United Arab of Emirates. By signaling Your Agreement, You consent to the data You provide being saved and processed by Microchipped to allow Our website to send You targeted information, including matched data, newsletters, mail shots and other marketing activities including by telephone, e-mail and SMS. If You register an account on Our website, We may use Your personal details to customize Our e-mails for You and to send You additional information by e-mail after You have opened Your account. You may contact us at any time if You do not wish Your personal details to be used in this way We will upon request, disable, block or delete them so you do not receive this information.

Your data is only used by Us so we can contact You via phone, email or a messaging service such as SMS or WhatsApp should a finder achieve a match by inputting the correct microchip number should your pet become lost or stolen. These details are only displayed publicly and are displayed to the finder if you choose to do so when registering your pets. You can choose to allow Microchipped to handle any reunification if you do not wish your details to be displayed publicly if a Match is achieved.

If You do not agree to us using your data to contact you to reunite You with your pet, then please do not proceed to register an account with Us.

Right of Access to Information

You have the right to obtain information on the categories of personal data being processed, the purpose of the processing, the decisions made upon automated processing, and entities with whom the personal data is shared. You can make a request by emailing us at [email protected] and we will respond to you within 3 business days.

Right to Request Personal Data Portability

You have the right to receive your personal data in a structured and machine-readable format. You can make a request by emailing us at [email protected] and we will respond to you within 3 business days.

Right to Rectification or Erasure of Personal Data

You have the right to rectify inaccurate personal data and the right to delete your personal data and be forgotten. You can make a request by emailing us at [email protected] and we will respond to you within 3 business days.

Right to Restriction of Processing

You have the right to restrict and stop the processing of your data where it is inaccurate or you object to the purpose of the processing. You can make a request by emailing us at [email protected] and we will respond to you within 3 business days.

Right of Processing and Automated Processing

You have the right to object to automated decisions made by automated processing of your personal data. You can make a request by emailing us at [email protected] and we will respond to you within 3 business days.

Cross Border Data Transfer

• Transfer of personal data to a country with similar data protection legislation: permitted if the country upholds its own data protection legislation that does not contradict with the UAE personal data protection law and is in bilateral or multilateral agreements on data protection legislation.
• Transfer of personal data to a country with different or no data protection legislation: permitted through signing agreements with foreign institutions and companies to comply with the UAE personal data protection law, and where either consent is provided or the transfer is contractually necessary.
• You can make a request by emailing us at [email protected] and we will respond to you within 3 business days.

Security Advice / Data Encoding

Microchipped points out the fact that there exists no 100 % guarantee of safe data transmission on the internet such as communication by e-mail or data You send to Us when registering or operating Your account. Microchip processes it’s data using recognised industry standard secure servers.

Microchipped transfers Your data provided during the online account registration procedure, the opening of accounts as well as in the personal login area We transmit this data through SSL encryption and which offers a high level of security standard.

Financial Data

www.microchipped.ae does not charge a fee for registering. We do not hold any financial data about you when you register an account with us. Any transactions regarding our Virtual Gift Vouchers or our Find A Pet service are handled by PayPal and as a reputable payment provider, you can be assured that any financial data handled during any transaction is safe and secure.

Microchipped Sponsored Adverts

Microchipped provides a Sponsored Advert service to find your pet quicker. The details you provide within your Missing Poster generation are optional. You do not have to display your contact details such as your Phone Number or Email Address when generating your missing poster. If you choose to display your contact details, then please note, you have provided these contact details on a voluntary basis and Microchipped cannot be held responsible for any misuse by any third party by you providing these contact details.

Unsubscribe

If you choose to unsubscribe, the data we hold about you and your pet will be completely deleted from our database. To unsubscribe email the request to [email protected]

What Are Cookies

Cookies are small text files, which are transferred to Your computer or mobile when You visit a Website or app.

We Use them to:

Remember information about You, so You don’t have to give it to Us again.

Keep You signed in, even on different devices.

Help Us understand how people are Using Our services, so We can make them better.

To deliver advertising to Websites.

Help Us personalize or service to You, by remembering Your preferences and settings and Your progress, so You can pause and pick up where You left off, even on a different device.

To find out if Our emails have been read and if You find them useful.

There are also Strictly Necessary Cookies that help Us to provide Our service to You:

These cookies let You use all the different parts of the Our Website.

Without these Cookies, the services that You have asked for can’t be provided. In addition, as a public service, We collect data from You to help Us understand how people are using Our online service, so We can make it better. We may sometimes get other companies to analyse how people are using our website online.

Some examples of how We use these cookies are:

When You sign in to the www.microchipped.ae.

Remembering security settings that affect access to certain content, for example, any parental controls.

Collecting information on which Web pages visitors go to most often so We can improve Our online services.

Data Breaches

Microchipped take any breach of data extremely seriously. If we are aware of or have been informed of or subjected to any data breach such as a cyber-attack, criminal activity in the form of hacking, or any other form of a data breach, we will notify you within 24 hours of when the known breach occurred and instruct you on what to do next, in order for You and Us to protect your personal data.

Any requests for information can be made by contacting us at [email protected] and we will respond to such requests within 3 business days.